July 30     

Today's quotation:

When you choose to be pleasant and positive in the way you treat others, you have also chosen, in most cases, how you are going to be treated by them.


Zig Ziglar

Today's Meditation:

I've known people who never made an effort to be pleasant and positive to others, and who were constantly complaining about how other people treated them.  It was astonishing to me to hear them complain about how others acted when I knew how they treated others.  Somehow they just assumed that because a person was a teller or a cashier or a waiter, that person was bound to treat them pleasantly, no matter how they treated that person in return.

Every person on this planet, though, is living through experiences much like our own.  Every person longs to be recognized as a unique, caring individual with needs and wants and and hopes and dreams.  Each person longs to be treated with dignity and respect, and not walked all over.  And if we treat them poorly, we're going to be treated poorly, too.

Recently a couple came to the front desk where I work to make complaints.  They didn't come just once, but several times--it was quite obvious that they were looking for a big discount or an upgrade to a different room.  They didn't just complain, though-- they were rude and demanding and disrespectful, implying that a woman I work with had lied to them (she hadn't) and that we all were unprofessional and unable to do our jobs.  I tried to treat them well and be reasonable for a very long time, but that didn't work.  Finally, I told them fine, we'll just refund your money and you can go somewhere else to stay.  And while I wasn't being rude, I wasn't being respectful any more.

This stopped them in their tracks.  Their complaining immediately stopped and they turned and left, and we didn't hear any more from them.  I couldn't help but feel how sad it was that the only way to deal with these people was to treat them as they were treating us--and that it worked so well.  Their own actions were demanding that we act in a similar way if we wanted to free ourselves from the awful treatment we were getting.

Life is a mirror.  It gives back to us what we give to it.  People will treat us as we treat them, and they'll remember our rudeness--and the next time we show up where they work or live, we'll be treated based on how they remember us treating them.

Questions to consider:

How do you treat others?  How do others tend to treat you?

Why might some people be constantly rude, demanding, or obnoxious?

What are some ways that we can practice treating others well?  How should we react if they don't treat us well in return?

For further thought:

The world is a looking-glass, and gives back to everyone the reflection of our own faces.  Frown at it, and it in turn will look sourly on you; laugh at it and with it, and it is a jolly, kind companion.


William Makepeace Thackeray

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